Refund Policy

We want you to feel confident when purchasing from Noodle Themes. If something isn’t right, we’ll always try to help.

Digital Products

All Noodle Themes products are digital downloads. Once access has been granted, refunds are considered on a case-by-case basis.

If you experience a technical issue that prevents the plugin from working as described, please contact us first. We’ll do our best to resolve the problem promptly.

Refund Eligibility

Refunds may be issued if:

  • The plugin does not function as described and we are unable to resolve the issue.
  • There is a confirmed compatibility problem with a supported version of WordPress.
  • The product was purchased in error and has not been downloaded or used.

Refunds are not normally issued if:

  • The plugin works as described but does not meet personal expectations.
  • The issue is caused by third-party themes, plugins, hosting environments, or custom code.
  • The purchase was made without reviewing product documentation or requirements.
  • A refund is requested after extensive use of the product.

How to Request a Refund

To request a refund, please contact us within 30 days of purchase and include:

  • Your order number or Paddle receipt
  • A brief description of the issue

Refund requests are handled via Paddle, our payment processor. Approved refunds will be issued back to the original payment method.

Contact

If you have any questions about refunds or need support, please contact us before requesting a refund. We’re always happy to help.